AML/KYC

GoExme is dedicated to safeguarding its users and partners against fraudulent and illegal acts. This includes prioritizing thorough verification of customers and ensuring the integrity of financial transactions. A key strategy in verifying the legitimacy of both individual and corporate clients is the implementation of the AML/KYC process.

RISK ASSESSMENT AND TRANSACTION MONITORING

GoExme utilizes a risk-based approach to detect and prevent suspicious activities. Each transaction is evaluated using a proprietary risk-scoring model based on data provided by third-party AML analytics providers, including AMLBot.

Transactions may be flagged and temporarily suspended for further review under the following conditions:

• If the overall transaction risk score exceeds 75%, the transaction is automatically placed on hold and subject to Enhanced Due Diligence (EDD).
• Transactions associated with high-risk categories may be suspended regardless of the overall risk score. These categories include, but are not limited to:
  • Child Exploitation
  • Darknet Marketplace / Darknet Services
  • Enforcement Actions
  • Fraudulent Exchange
  • Illegal Services
  • Mixing Services
  • Ransom
  • Sanctions
  • Scam
  • Stolen Coins
  • Terrorism Financing

In such cases, GoExme reserves the right to initiate AML/KYC procedures.

AML / KYC VERIFICATION PROCESS

If a transaction is flagged, the user will be required to complete a verification procedure.

The verification process may include:

Identity Verification (KYC)

Conducted via AMLBot KYC provider:

• Government-issued ID (passport or national ID)
• Selfie verification

Source of Funds (SoF)

Depending on the case, users may be required to provide:

• Screenshots of wallet transactions
• Transaction history
• Explanation of the source of funds
• Supporting documentation (e.g. bank statements)
• Video recordings confirming control over funds

Verification is typically completed within 1-2 business days after all requested materials are received. Customer support responses are provided within 24 hours.

GoExme reserves the right to request additional information or extend review time depending on the complexity of the case./KYC process, the possibility of refunding funds or resuming transactions is contingent upon the completion of the KYC process.

REFUNDS, FEES AND LAW ENFORCEMENT

• Refunds may be issued to the original deposit address or a verified refund address provided by the user.
• Refunds are processed after successful completion of KYC/SoF.
• If a user fails verification or a transaction is linked to high-risk activity, GoExme may suspend processing and hold funds pending further investigation.
• In case of requests from law enforcement or regulatory authorities, funds may be frozen and retained in accordance with such requests.
• GoExme does not charge AML-related fees. Users are only responsible for applicable network fees.
• If a user does not complete the verification process, funds may be held for up to one calendar year, after which they may be transferred to cold storage.